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Author: Harriet Baskas, Special to USA TODAY

Travel

Seattle-Tacoma International Airport makes its gate-pass program permanent

December 19, 2019 Harriet Baskas, Special to USA TODAY Comments Off on Seattle-Tacoma International Airport makes its gate-pass program permanent

Those who get a gate pass can have extra time with family and friends before they board a plane or meet a loved one when they get off a flight.

Travel

As LAX ends curbside pickup, here’s how other airports are handling Uber, Lyft congestion

October 9, 2019 Harriet Baskas, Special to USA TODAY Comments Off on As LAX ends curbside pickup, here’s how other airports are handling Uber, Lyft congestion

Here’s how some major airports have worked to address issues of curbside congestion from Lyft and Uber rides.

Travel

Grab your change! Travelers left TSA almost $1 million in inadvertent ‘tips’ last year

May 28, 2019May 29, 2019 Harriet Baskas, Special to USA TODAY Comments Off on Grab your change! Travelers left TSA almost $1 million in inadvertent ‘tips’ last year

According to a new report from TSA, during fiscal year 2018, travelers left $960,105 in the plastic bins at airport checkpoints around the country.

Travel

Spider-Man stars in United Airlines’ new safety video

May 13, 2019 Harriet Baskas, Special to USA TODAY Comments Off on Spider-Man stars in United Airlines’ new safety video

United Airlines, Sony and Marvel worked together to weave safety instructions into a fast-paced film starring Spider-Man and some of his friends.

Travel

Airports and the TSA are gearing up for the Real ID deadline. You should be, too

April 25, 2019 Harriet Baskas, Special to USA TODAY Comments Off on Airports and the TSA are gearing up for the Real ID deadline. You should be, too

The Real ID Act set new and higher minimum security standards for driver’s licenses and identification cards that will be accepted at airports.

Travel

Are airport observation decks making a comeback?

March 20, 2019 Harriet Baskas, Special to USA TODAY Comments Off on Are airport observation decks making a comeback?

Security issues and the pressure to generate revenue caused many airports to close this once-common feature. Here are some you can still visit.

Travel

Paine Field: What to expect when ‘Seattle’s second airport’ opens March 4

February 27, 2019February 28, 2019 Harriet Baskas, Special to USA TODAY Comments Off on Paine Field: What to expect when ‘Seattle’s second airport’ opens March 4

The two-gate terminal feels more like a swank lounge than a regional airport, and offers great plane spotting thanks to the Boeing factory next door.

Travel

Lost luggage, canceled flights: Opening a new airport terminal is risky business

February 6, 2019 Harriet Baskas, Special to USA TODAY Comments Off on Lost luggage, canceled flights: Opening a new airport terminal is risky business

New terminals and upgrades are underway at Seattle, New York, Salt Lake City, San Francisco, New Orleans, Pittsburgh and many other airports.

Travel

Behind the scenes at DFW’s customer service command center

January 7, 2019 Harriet Baskas, Special to USA TODAY Comments Off on Behind the scenes at DFW’s customer service command center

Dallas-Fort WorthInternational Airport has an operations center to monitor the airfield. But it has been beefing up another behind-the-scenes center.

Travel

Sleepbox micro-hotel set open at Washington Dulles International Airport

November 27, 2018 Harriet Baskas, Special to USA TODAY Comments Off on Sleepbox micro-hotel set open at Washington Dulles International Airport

Scheduled to open in time for the busy Christmas travel week, the Sleepbox Nap Lounge will offer 16 sound-proofed rooms at Washington Dulles airport.

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