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Author: Charisse Jones, USA TODAY

Money

Customer service workers endure abuse, threats, from hostile callers, report says

April 4, 2022April 5, 2022 Charisse Jones, USA TODAY Comments Off on Customer service workers endure abuse, threats, from hostile callers, report says

Of the roughly 3 million customer service agents in the U.S., about 1.2 million exit those jobs every year, and abusive customers are a key reason.

Money

Amid calls for more diversity and inclusion, a Black UCLA student seeks a place in the financial industry

March 30, 2022March 30, 2022 Charisse Jones, USA TODAY Comments Off on Amid calls for more diversity and inclusion, a Black UCLA student seeks a place in the financial industry

As critics call on the financial industry to reflect the nation’s diversity, a Black UCLA student seeks a spot in banks pledging inclusion and equity.

Money

Where have the manufacturing jobs gone as U.S. factories closed?

February 1, 2022 Charisse Jones, USA TODAY Comments Off on Where have the manufacturing jobs gone as U.S. factories closed?

The U.S. has lost more than 5 million manufacturing jobs within the past 25 years, taking a particularly heavy toll on workers of color.

Money

As manufacturing jobs decline, some workers struggle to climb into the middle class

January 31, 2022 Charisse Jones, USA TODAY Comments Off on As manufacturing jobs decline, some workers struggle to climb into the middle class

The U.S. has lost more than 5 million manufacturing jobs, hindering the financial mobility of workers without a college degree, says new report

Money

‘Almost impossible’: Latinos open businesses faster than any other group but face hurdles

January 14, 2022January 16, 2022 Charisse Jones, USA TODAY Comments Off on ‘Almost impossible’: Latinos open businesses faster than any other group but face hurdles

Latino entrepreneurs launch more businesses than any other group but close their doors at a faster rate than whites amid hurdles, according to report

Money

The IRS is ‘buried’ in paper after ‘most challenging’ year for taxpayers. Why it matters for 2022 tax season.

January 12, 2022January 12, 2022 Charisse Jones, USA TODAY Comments Off on The IRS is ‘buried’ in paper after ‘most challenging’ year for taxpayers. Why it matters for 2022 tax season.

The national taxpayer advocate, in her annual report to Congress, cautioned that the 2022 tax season could be just as challenging as last year.

Money

Latinos in U.S. often live in ‘deserts’ where adequate housing, groceries are hard to find

January 10, 2022January 10, 2022 Charisse Jones, USA TODAY Comments Off on Latinos in U.S. often live in ‘deserts’ where adequate housing, groceries are hard to find

Latinos in the U.S. are often concentrated in areas that lack consumer services ranging from adequate housing to healthcare, according to new report.

Money

Apple tops $3 trillion in value, becoming the first U.S. company to hit that peak

January 3, 2022 Charisse Jones, USA TODAY Comments Off on Apple tops $3 trillion in value, becoming the first U.S. company to hit that peak

Apple, the maker of the ubiquitous iPhone, was briefly worth more than $3 trillion Monday, becoming the first U.S. company to reach that value.

Money

Stole something? IRS says stolen property and bribes must be reported as income

December 28, 2021 Charisse Jones, USA TODAY Comments Off on Stole something? IRS says stolen property and bribes must be reported as income

Did you steal a car in 2021? The IRS says stolen property, bribes and money earned from other illegal activities need to be reported on your taxes

Money

Retail credit cards offer deep discounts. But are their perks worth the pitfalls?

December 17, 2021 Charisse Jones, USA TODAY Comments Off on Retail credit cards offer deep discounts. But are their perks worth the pitfalls?

Credit cards from retail stores are tempting during the holidays because of the discounts they offer. But you need to know their financial downsides.

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Headlines

‘Never seen anything like this’: Idalia deluge still wreaking havoc in Southeast. Live updates

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‘Big Hero 6’s San Fransokyo comes to life at Disneyland

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Gadget guru or digitally distracted? Which of these 5 tech personalities are you?

August 31, 2023 Jennifer Jolly

U.S. Embassy urges Americans to leave Haiti ‘as soon as possible’

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PCE inflation report: Key measure ticks higher in July. What will the Fed do?

August 31, 2023August 31, 2023 Paul Davidson, USA TODAY

These kids are good: Young Reds in pursuit of a pennant stretch to remember

August 31, 2023 Bob Nightengale, USA TODAY

Blue supermoon: See photos of the rare moon that won’t happen again until 2037

August 31, 2023 Francisco Guzman, USA TODAY

1 dead, 18 injured after collision between car, Greyhound bus in Maryland, police say

August 31, 2023 Emily DeLetter, USA TODAY

USA TODAY Sports staff makes college football picks: Check out the predictions for 2023

August 31, 2023 USA TODAY

Many homeless among dead in fire in Johannesburg, South Africa

August 31, 2023 AP
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