Money Taxpayers waiting for refunds find little help from IRS’s ‘Where’s My Refund’ tool May 1, 2022 Susan Tompor, Detroit Free Press Comments Off on Taxpayers waiting for refunds find little help from IRS’s ‘Where’s My Refund’ tool Taxpayers who file by paper could face longer delays than expected. Critics say the "Where's My Refund?" tool at IRS sometimes has few answers.