Travel ‘It has a 9/11-like feel’: Southwest CEO says bookings down precipitously from coronavirus concerns March 5, 2020 Dawn Gilbertson, USA TODAY Comments Off on ‘It has a 9/11-like feel’: Southwest CEO says bookings down precipitously from coronavirus concerns Southwest says its first quarter revenue will be $200-$300 million lower than expected due to a sharp decline in bookings and cancellations.